We design and envision new products, services and experiences which fulfil genuine human need.

By involving our clients in design projects we upgrade their leadership and operating models and help them to adapt and thrive in an increasingly complex and uncertain world.


Our Focus Areas

  • We find new ways to serve customers by identifying their needs.

    The best products and services meet three criteria: Do people really need it? Will it make business sense for us to create this product? Do we have the resources to deliver upon this purpose? We partner with our clients and work with their teams to go from product discovery to delivery and subsequent optimisation. Design Strategy
  • Better Customer Experiences by Design

    Our work blends traditional experience design and systems thinking. Wee assess and map your existing customer experience, envision what the future experience might look like and design experiments to determine how the system reacts when it’s nudged. Experience Design
  • We create software services which connect teams and take care of uncomplicated tasks so that you don’t have to.

    Eventually everything connects. Given this, our work involves connecting software, hardware and content together to create effective and engaging customer experiences. Digital Transformation Programme
  • We embed organisational and leadership models which are better suited to the 21st Century

    We envision and create the conditions for teams to increase the value of their outputs, the quality of the services and products they create, and enhance their resilience to change and risk. Coaching & Advisory Services
Our Approach

Designing with people in mind.

Until we know them we cannot serve them. We design products and services for people and create experiments to learn and improve what we design for them. Our work serves people first which is why all of our work begins with an inquiry into the lives of the people we’re creating services for.
Our Purpose
Workshops and Training

Hone your skills with us at one of our workshops and events.

Inquisition's Blog

Recommended Reading, Conversations and Notes from the Field

All Articles
Our Practice

We can't predict the future but we can prepare you for it.